Privacy Policy

1. Information We Collect

Personal Information

• Name and email address
• Profile details you choose to provide
• Payment information (processed securely by Stripe, not stored by us)
• Communication preferences

Usage Information

• Course progress and test results
• Login times, activity patterns, and study analytics
• Device details, IP address, browser type, and operating system

2. How We Use Your Information

We use your data to:

• Provide and maintain our services
• Process payments and manage subscriptions
• Track and display learning progress
• Personalize your study experience
• Send service updates and notifications
• Improve and secure our platform

3. Sharing of Information

We do not sell or rent your information. We may share it only:

• With Service Providers – e.g., Stripe (payments), Supabase (authentication & database), MongoDB (data storage)
• For Legal Reasons – if required to comply with law or protect rights
• In Business Transfers – such as a merger or acquisition
• With Consent – when you explicitly agree

Each provider processes data under their own privacy policies.

4. Data Security

We use industry-standard security practices to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We keep your personal information as long as your account is active or as needed for legal/business reasons. When you delete your account, personal data is deleted, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Request corrections or deletion
• Limit or object to processing
• Request data portability

To exercise these rights, contact us at privacy@prephub.com.

7. Cookies & Tracking

We use cookies and similar tools to improve functionality, analyze usage, and personalize content. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their data. If you believe a child has provided personal information, contact us immediately.

9. International Transfers

Your data may be stored and processed in countries outside your own. We use safeguards to protect your information during such transfers.

10. Changes to This Policy

We may update this policy from time to time. Updates will be posted here with a revised "last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us:

• Email: contact@prephub.academy